Psychoanalytic Electronic Publishing (PEP) sales@pep-web.org

Frequently Asked Questions (FAQ)

Can I purchase a single article?
No there is no possibility to purchase only a single article. However, if you are not yet a subscriber and need instant access to journal articles, PEP offers a low cost 24 hour access pass to all the journals in the PEP Archive. This access does not include access to Current Content.
Very important:
  • Note that this 24 hour pass does not include access to any of the books on PEP-Web.
  • Please make sure that the complete material you want is included and not just referenced or a review of that journal article you want.
  • Please read the terms and conditions carefully
Please see: 24 Hour Pass for more information.
Can PEP-Web index an article from another website?

PEP-Web now has the feature to index an article from another website.  The article will be fully searchable (by the complete text), but only the article information will be shown in search results, along with a link to the external website.  You will still need to read the article on the external website…which also means you will need an account to access to the article on the other site, if it’s not freely available.

Despite not being able to read the article on PEP-Web, this can be useful for researchers, because the article’s bibliographic reference will be included along with other search results when the specified criteria match.

To suggest an article, you can enter the information here.  The article will be reviewed by PEP to decide whether to include it in as an external article of interest on PEP-Web.

Enter the article DOI or online URL. The article should be available online elsewhere, and this DOI or URL should point directly to the article. One good way to find the DOI is this simple search page on crossref: http://search.crossref.org/

Please provide the complete information on this article in bibliographic form preferably (Makes it easy to enter by copying it from a reference.)

Let us know why you think this is a useful article to index and link to on PEP-Web

If you have a copy of the article, use this to upload it to our server. Only Acrobat (PDF) files are accepted. Thank you! If you do not supply a copy of the article, we may not have access to it and thus may not be able to full-text index it for search.

Title, First, and Last Name e.g., Dr. Edward Hopper

Enter your email address in case we have questions (required)
How can I search the support website?

There’s a magnifying glass at the bottom of the menu options on the left of the window.  Click it to enter your search criteria.

How can I update my contact details or change my username and password?
  • log in www.psychoanalystdatabase.com using your PEP-Web username and password
  • Click  ‘Update’
  • Make any necessary adjustments.
  • Click ‘Save’ and ‘Log out’

If you change your username and/or password, you must allow 24 – 48 hours to pass, before trying to access PEP-Web.

How do I clear my browser cache?

Clear Your Browser Cache

Sometimes when changes are made to a web page, the change does not immediately appear in your browser window. This is because a previous version of the web page was cached. Clearing your cache is needed to prevent your browser from referring to the last cached page. You may be asked to do this when getting help from tech support.

Chrome

  1. Open Google Chrome.
  2. Open the Clear browsing data window.
    a) On Mac: Use the keyboard shortcut Command+Shift+Delete
    b) On Windows: Use the keyboard shortcut Ctrl+Shift+Delete
    c) Or type this into the URL address bar:chrome://settings/clearBrowserData (case sensitive)
  3. Click on the Advanced tab
  4. Set the Time range setting to All time
  5. Make sure to check off the following:
    a) Browsing history
    b) Cookies and other site data (this will require you to sign into sites again)
    c) Cached images and files
    d) Autofill form data
    e) Site settings
    f) Hosted app data
  6. Make sure to uncheck the following:
    a) Passwords and other sign-in data
  7. Click on Clear data
  8. Once complete, restart your browser.

Reference documentation: https://support.google.com/accounts/answer/32050

Safari

  1. Open Safari
  2. Open Safari Preferences
    a) On the left side of the menu bar, click on Safari (near the Apple logo), and click on Preferences…
    b) Keyboard shortcut: Command+,
  3. Click on the Privacy tab.
  4. Click on Manage Website Data…
  5. Wait a moment for Safari to populate data in this new window and then click on Remove All and then Remove Now
  6. Click Done and close out the Preferences window and restart Safari.

Reference documentation: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/15.1/mac/12.0

Firefox

  1. Open Firefox
  2. Click on the “hamburger” ! icon on the top right-hand corner
  3. Click on Library
  4. Click on History
  5. Click on Clear Recent History…
  6. Set Time range to clear to Everything
  7. Make sure All items are checked off
    a) Browsing & Download History
    b) Cookies
    c) Active Logins
    d) Cache
    e) Form & Search History
    f) Site Preferences
    g) Offline Website Data
  8. Click on Clear Now
  9. Restart Firefox

Reference documentation: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Edge

  1. Open Edge
  2. Open the Clear browsing data pane
    a) Click on the ellipses … icon at the top right-hand corner and click History and then Clear history
    b) Keyboard shortcut: Ctrl+Shift+Delete
  3. Make sure to check off the following:
    a) Browsing history
    b) Cookies and saved website data
    c) Cached data and files
    d) Tabs I’ve set aside or recently closed
    e) Download history
    f) Autofill data
    g) Media licenses
    h) Website permissions
  4. Make sure to uncheck Passwords
  5. Click on Clear
  6. Once completed, restart Edge

Reference documentation: https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-deletebrowser-history

Internet Explorer

  1. Open Internet Explorer
  2. Open the Delete Browsing History window
    a) Click on the Cog/Gear at the top right-hand corner, hover over Safety, and click on Delete browsing history…
    b) Keyboard shortcut: Ctrl+Shift+Delete
  3. Make sure to check off the following:
    a) Temporary Internet files and website files
    b) Cookies and website data
    c) History
    d) Download History
    e) Form data
    f) Tracking Protection, ActiveX Filtering, and Do Not Track
  4. Make sure to uncheck the following:
    a) Preserve Favorites website data
    b) Passwords
  5. Click Delete
  6. Once the window closes, restart Internet Explorer

Reference documentation: https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-viewdelete-browsing-history

How do I download the PEP Bibliography?

There are currently several options available for downloading PEP-Web search results to be imported into bibliography managers such as Endnote.

To download PEP-Web search results into a spreadsheet in CSV format.

First, run your search so that the article results are showing in the central reading panel:

1. For an individual article or small selection of articles in the search list, select the required articles using the check box next to the article, then click the Download icon (top right corner of the central reading panel) and select “Comma Separated Values (CSV)”. This will prompt you to open or save the selected files within an Excel spreadsheet.

2. To download the entire list of search results presented, scroll down to the very bottom of the list, then click the Download icon (top right corner of the central reading panel) and select “Comma Separated Values (CSV)”. This will prompt you to open or save the selected files within an Excel spreadsheet.

To prepare these tab-delimited results in Excel and import them to Endnote, follow this tutorial: https://www.youtube.com/watch?v=FFmN2xQ-Bqo

PEP-Web Bibliography

A 20MB file of bibliographic data for the articles that appear in PEP-Web is available to subscribers in REFER format, which can be imported into EndNote and other bibliography managers. The list is refreshed within 30 days after each major release of PEP (e.g., A1v9, A1v10, etc.)  To request access to the .refer file containing the full bibliography, please use the “Provide Feedback” form, accessed by clicking on the Help icon “?” on the main PEP-Web toolbar and selecting “Provide Feedback”. You must have a PEP-Web subscription to request the full bibliography.

 

 

 

How do I log on to PaDS?

If you have not previously registered with PEP PaDS, please click here to create a new registration with your choice of username and password. Do not create a new record if you think you might have one already (see below) as this could prejudice the correct working of your existing subscriptions.

Click here to log on to PaDs if you have already registered.

How do I retrieve my username and reset my password on PaDS?
  1. Go to PaDS
  2. Click on the highlighted link Forgot Username/Password?:
  3. Enter your Email Address in the search box and click the Send button:
  4. You will receive an email from sales@psychoanalyistsdatabase.com containing a highlighted link entitled PaDS Password Reset/Activation. Click on this link, as shown below:
  5. Your Email Address and Username will be displayed on the next page, as shown below. Under these details, in the New Password box enter your updated Password. Enter it again in the Confirm Password box. Please make a record of your Username and New Password. Next, click the Activate/Reset button:
  6. A new page will open that confirms you have updated your Password. PEP-Web Subscribers will see the page in Image 1; non PEP-Web subscribers will see the page in Image 2 (see below). To continue, click on one of the highlighted links to either access PaDS (to place an order or amend your personal details) or PEP-Web (to log in and access content):

    Image 1

    Image 2

  7. If you opt to open PEP-Web, please follow the Instructions for Logging In for your subscription type, available here. Remember, both your Username and Password are case sensitive.

 

How do I suggest new content to PEP?

We have a form where you can suggest new content for PEP-Web.

To access the form, Click Here.

Is there a way to search for a word and synonyms?

To further enhance search recall, PEP has incorporated an industry specific thesaurus into the site. Select the “Match Synonyms” checkbox in the search form to expand the effect of the search term to include conceptual synonyms.

As the underlying search engine has changed with the 2021 release, the equivalent search syntax for word searches and some explanatory notes can be found here.

What (and where) is the Consolidated Glossary?

The PEP Consolidated Psychoanalytic Glossary is a compilation of terms, definitions, and discussion from major published psychoanalytic glossaries. With the glossary, PEP has integrated several of the key Psychoanalytic glossaries into a new document.

In this initial implementation, the glossaries included are as follows:

The Language of Psychoanalysis (Laplanche and Pontalis)
Edinburgh International Encyclopaedia of Psychoanalysis (Skelton)
Glossary of Psychoanalytic Terms and Concepts (Moore and Fine)
Dictionary of Kleinian Thought (Hinshelwood)
Psychoanalytic Terms and Concepts (Auchincloss and Samberg)
EPF Glossary of Psychoanalysis in Europe (Junkers)

See the PEP Consolidated Glossary for more information.

Terms from the glossary are hyperlinked from within articles in PEP-Web. When you move the mouse over a word with a glossary link, the cursor changes and the link material is underlined. If you would like the glossary terms in the article to be highlighted in a different color, select the “Person” icon on the main toolbar (right-hand side) and click “Preferences” from the dropdown list. Then select “Glossary Formatting”. The color depends on the theme you have selected. A simple click on the term brings up a pop-up window with the definitions and discussion from each of the glossaries together. You can then close this box to return to the article.

The Glossary can also be browsed directly by typing its ID code: ZBK.069.0000A into the main Smartsearch field (labeled “What are you looking for?”) at the top of the left-hand side panel under the heading “Search for Documents”. Users may wish to save the Consolidated Glossary to their “Favourites” or “Read later” folders, by selecting the Heart or Bookmark icons, for quick access to the complete content.

What about the tablets and mobile devices?

PEP-Web now works very well with popular tablets such as the iPad and the Kindle fire, and with the mobile devices we’ve tested. But we can’t test them all…please let us know if you run into problems.

What can I access?

Everyone can search and browse. Everyone has access to the tables of contents, the abstracts (or first few paragraphs if there isn’t an abstract). In other words, if you don’t have a subscription, you can browse and perform full text search of the entire Archive, but only the abstracts or first 1000 characters or so of the article will be accessible.

PEP Archive subscribers can view the complete text of journal volumes up through the current three to five years (PEP Current Content) and all books. To view the complete text of the articles, you must be logged in. If you see “Logout” to the left of the Home Tab then the system has recognized and authenticated your rights. If you see the text “Login”, click it to authenticate or for further information as to how to sign in.

All PEP Content is searchable, but access is limited per above. Click here  for more information on PEP Current Content.

What if I can’t see the whole article?
  • Check whether you are logged in.
  • It may just be that you are looking at an current (embargoed) article…is the article less than 5 years old?
    • Yes?  If the article is recently published, due to contracts with the publishers, there’s an embargo period where full text is not available (generally the most recent three years; five years for AIM, Jarbuch, and Psyche).  Division Review and The Italian Annual of Psychoanalysis do not have embargos.
What is PEP Current Content?

To understand what is “Current Content”,  you need to know that the PEP Archive has an Embargo Period–a number of current years where data cannot be shown. This embargo is set by contract with the journals and publishers. PEP refers to any article within this Embargo Period as “Current Content”.

For all Current Content the complete article text can be searched, and the resulting bibliographic list, and the article’s front matter and abstract can be shown. If an article doesn’t have an abstract, the first page, up to a limited number of characters, is shown.

Who do I call for Help?

Extensive self-help is available here.

Information on contacting customer service can be found here.

Why isn’t my password being accepted?

Please note that passwords are case sensitive, enter it with upper and lowercase letters and numbers exactly as it was first created.

Will PEP-Web work with my ePub Reader?

Unfortunately, we can’t test and provide support for third party reader software for PDF or ePub formats.

There is one issue we know of currently with PEP-Web’s ePub output and some readers: some ePub reader software will not reformat/resize text downloaded from PEP-Web.

We have compiled a short list of ePub readers we have tested below, and and their compatibility with the current PEP-Web ePub format:

  • Android
    • Pocketbook (fixed size font – unless you set it to ignore CSS)
    • UB Reader (fixed size font, can adjust margins)
    • Moon+ Reader (adjustable font size, spacing, justification, more…)
    • FBReader (fixed size font, spacing, justification, more…)
  • IOS
    • iBooks (adjustable font size, multiple columns)
  • Macintosh OS-X Standalone
    • iBooks (adjustable font size, multiple columns)
  • Windows, Standalone
  • Firefox Plugins
    • ePubReader (adjustable font size, multiple columns)
  • Chrome Plugins
    • Readium (fixed size font, multiple columns)
    • Livemargin (adjustable font size, also Zoom)