Psychoanalytic Electronic Publishing (PEP) support@p-e-p.org

Frequently Asked Questions (FAQ)

How can I update my contact details or change my username and password?

  • log in www.psychoanalystdatabase.com using your PEP-Web username and password
  • Click  ‘Update’
  • Make any necessary adjustments.
  • Click ‘Save’ and ‘Log out’
If you change your username and/or password, you must allow 24 - 48 hours to pass, before trying to access PEP-Web.

How can I search the support website?

There's a magnifying glass at the bottom of the menu options on the left of the window.  Click it to enter your search criteria.

Can PEP-Web index an article from another website?

PEP-Web now has the feature to index an article from another website.  The article will be fully searchable (by the complete text), but only the article information will be shown in search results, along with a link to the external website.  You will still need to read the article on the external website...which also means you will need an account to access to the article on the other site, if it's not freely available. Despite not being able to read the article on PEP-Web, this can be useful for researchers, because the article's bibliographic reference will be included along with other search results when the specified criteria match. To suggest an article, you can enter the information here.  The article will be reviewed by PEP to decide whether to include it in as an external article of interest on PEP-Web. [formidable id=25]  

Will PEP-Web work with my ePub Reader?

Unfortunately, we can't test and provide support for third party reader software for PDF or ePub formats. There is one issue we know of currently with PEP-Web's ePub output and some readers: some ePub reader software will not reformat/resize text downloaded from PEP-Web. We have compiled a short list of ePub readers we have tested below, and and their compatibility with the current PEP-Web ePub format:
  • Android
    • Pocketbook (fixed size font - unless you set it to ignore CSS)
    • UB Reader (fixed size font, can adjust margins)
    • Moon+ Reader (adjustable font size, spacing, justification, more...)
    • FBReader (fixed size font, spacing, justification, more...)
  • IOS
    • iBooks (adjustable font size, multiple columns)
  • Macintosh OS-X Standalone
    • iBooks (adjustable font size, multiple columns)
  • Windows, Standalone
  • Firefox Plugins
    • ePubReader (adjustable font size, multiple columns)
  • Chrome Plugins
    • Readium (fixed size font, multiple columns)
    • Livemargin (adjustable font size, also Zoom)
 

How do I log on to PaDS?

If you have not previously registered with PEP PaDS, please click here to create a new registration with your choice of username and password. Do not create a new record if you think you might have one already (see below) as this could prejudice the correct working of your existing subscriptions. Click here to log on to PaDs if you have already registered.

What if I can’t see the whole article?

  • Check whether you are logged in.
  • It may just be that you are looking at an current (embargoed) article...is the article less than 5 years old?
    • Yes?  If the article is recently published, due to contracts with the publishers, there's an embargo period where full text is not available (generally the most recent three years; five years for AIM, Jarbuch, and Psyche).  Division Review and The Italian Annual of Psychoanalysis do not have embargos.

Why isn’t my password being accepted?

Please note that passwords are case sensitive, enter it with upper and lowercase letters and numbers exactly as it was first created.

How do I suggest new content to PEP?

We have a form where you can suggest new content for PEP-Web. To access the form, Click Here.  

Who do I call for Help?

Extensive self-help is available here. Information on contacting customer service can be found here.  

Is there a way to search for a word and synonyms?

To further enhance search recall, PEP has incorporated an industry specific thesaurus into the site. Use the thesaurus suffix ampersand (&) to expand the effect of the search term to include conceptual synonyms. If you wrote the word paranoia&, you find articles containing words matching paranoia or synonyms of paranoia such as anxiety, suspicion, fear, mistrust, apprehension.  

What is PEP Current Content?

To understand what is "Current Content",  you need to know that the PEP Archive has an Embargo Period--a number of current years where data cannot be shown. This embargo is set by contract with the journals and publishers. PEP refers to any article within this Embargo Period as "Current Content". For all Current Content the complete article text can be searched, and the resulting bibliographic list, and the article's front matter and abstract can be shown. If an article doesn't have an abstract, the first page, up to a limited number of characters, is shown.

Can I purchase a single article?

No there is no possibility to purchase only a single article. However, if you are not yet a subscriber and need instant access to journal articles, PEP offers a low cost 24 hour access pass to all the journals in the PEP Archive. This access does not include access to Current Content.
Very important:
  • Note that this 24 hour pass does not include access to any of the books on PEP-Web.
  • Please make sure that the complete material you want is included and not just referenced or a review of that journal article you want.
  • Please read the terms and conditions carefully
Please see: 24 Hour Pass for more information.  

What (and where) is the Consolidated Glossary?

The PEP Consolidated Psychoanalytic Glossary is a compilation of terms, definitions, and discussion from major published psychoanalytic glossaries. With the glossary, PEP has integrated several of the key Psychoanalytic glossaries into a new document. In this initial implementation, in addition to the Language of Psychoanalysis (Laplanche and Pontalis), PEP has integrated three additional glossaries: the Edinburgh International Encyclopaedia of Psychoanalysis (Skelton), Glossary of Psychoanalytic Terms and Concepts (Moore and Fine), and the Dictionary of Kleinian Thought (Hinshelwood). PEP has also integrated the EPF Glossary of Psychoanalysis in Europe (Junkers), which provides a mapping of each psychoanalytic term across several languages. See the PEP Consolidated Glossary Introduction for more info.

Terms from the glossary are hyperlinked from within articles in PEP. As you move your cursor over the text in any article terms will change color. A simple click brings up a pop-up window with the definitions and discussion from each of the glossaries together, providing a brief definition from the glossary sources in a single consolidated view. You can also click to open the complete consolidated glossary entry which has the complete content from all the sources.

The Glossary can be browsed directly by selecting PEP Consolidated Psychoanalytic Glossary from the "Glossaries and Dictionaries:" list in the Books Tab.

 

What about the tablets and mobile devices?

PEP-Web now works very well with popular tablets such as the iPad and the Kindle fire, and with the mobile devices we've tested. But we can't test them all...please let us know if you run into problems.

 

How do I download the PEP Bibliography?

The new PEP Bibliography download feature allows you to download a database of bibliographic data for the articles that appear in PEP. The format is REFER, which can be imported into EndNote and other bibliography managers. The list is refreshed within 30 days after each major release of PEP (e.g., A1v9, A1v10, etc.)  You must be have a PEP-Web Archive subscription to download.  It is not included in the 24 hour pass. To access this feature, click the new option "Download PEP Bibliography", at the bottom of the PEP-WEB window, as highlighted in yellow in the illustration below: 2015-07-07_17h04_19  

What can I access?

Everyone can search and browse. Everyone has access to the tables of contents, the abstracts (or first few paragraphs if there isn't an abstract). In other words, if you don't have a subscription, you can browse and perform full text search of the entire Archive, but only the abstracts or first 1000 characters or so of the article will be accessible. PEP Archive subscribers can view the complete text of journal volumes up through the current three to five years (PEP Current Content) and all books. To view the complete text of the articles, you must be logged in. If you see "Logout" to the left of the Home Tab then the system has recognized and authenticated your rights. If you see the text "Login", click it to authenticate or for further information as to how to sign in. All PEP Content is searchable, but access is limited per above. Click here  for more information on PEP Current Content.