Psychoanalytic Electronic Publishing (PEP) support@p-e-p.org

PaDS and its Data Protection Policy

Introduction

Psychoanalysts Database System (PaDS) is a database system used by the International Journal of Psychoanalysis (IJP) and Psychoanalytic Electronic Publishing (PEP). PaDS is owned and controlled by IJP, in consultation with a User Group. Other psychoanalytic organizations may in the future use PaDS. It allows for a number of cost savings that, therefore, keeps subscriptions to IJP and PEP down. (IJP is wholly owned by the Institute of Psychoanalysis in London and PEP is a joint venture between the Institute and the American Psychoanalytic Association.)

IJP and PEP take privacy issues seriously and are committed to protecting information about their customers. This policy explains what information PaDS holds about you as a PEP customer, how that information is used, to whom it is disclosed, and how it is stored and protected.

PaDS is hosted on Amazon Web Services. PaDS information is processed by IJP and PEP staff (known as “PaDS users”).

The General Data Protection Regulation (GDPR) 

In order to have access to PEP-Web, receive special offers, or to keep subscription rights, PEP and IJP use the PaDS system to maintain records of subscribers and/or affiliated groups (hereafter called “subscribers”).

Under European legislation, the General Data Protection Regulation (GDPR) lays down rules for the handling of personal data (https://eugdpr.org/). This includes addresses, phone numbers and email addresses attached to subscribers’ names. Although this is European legislation, it applies to anyone doing business in Europe, and so in effect is being adopted world-wide.

GDPR applies to PEP and IJP, as we hold subscribers’ personal information and subscription history. Please note the following:

  • We use the PaDS database system to keep subscribers’ personal data. This includes names, usernames, password, billing and/or postal addresses, email addresses, details of past and present subscriptions, and any groups through which subscription was made. This data is necessary for the service PEP and IJP provide.
  • Our overall policy is to collect the minimum personal data that we need to provide you with access to PEP-Web and/or to administer your IJP Subscription, and to keep you updated. In addition to personal data, PEP keeps a record when you make a login, to prevent fraud.
  • We obtained your information either because you submitted it whilst ordering a PEP or IJP product, or because the organisation/group to which you belong subscribed you to a product, and in doing so have given us your personal data as part of a group subscription arrangement.
  • We take stringent measures to protect all your information. Your access codes are encrypted, and when communicating with your group (if relevant) the lists of subscribers we send back and forth are also encrypted.
  • Any personal data we hold is encrypted once entered into our PaDS database system, where it is stored with past information we have about your subscriptions and/or purchases. We do not keep credit card information after payment is made. If your organisation collects your information, they will transfer it to us in encrypted fashion.
  • We’re always happy for you to check the data we have about you, using our automated system. You can check, correct or delete your data by logging in to your account on PaDS with your username and password. You have the right to have your data deleted. If you do this however, you will no longer be able to log in.
  • We use your information in connection with the PEP-Web service, and/or to fulfil your IJP subscription. This allows you to log on and view PEP-Web, or to receive journals. We also use your information to contact you when your subscription needs renewal, or when we have significant news about PEP-Web or IJP. We will never sell your data.
  • All our communications from 2019 will ask you if you want to continue receiving PEP news or communications from IJP, as appropriate. Every couple of years we’ll also contact you to check that you’re still happy to hear from us.

Common Questions about PaDS

How do I log on to PaDS?

If you have no previous history with PEP, please create a new record with your own username and password by following this link. Do not create a new record if you think you might have one already (see below) as this could prejudice the correct working of your existent subscriptions.

To log on to PaDS if you do have an existing record follow this link.

What should I do if I have forgotten my username and/or password?

If you have forgotten your username, you need to find out what it is. If you subscribe to Pep through a psychoanalytic society or other group then please contact the group organizer. Otherwise please email PEP support: support@p-e-p.org.

If you know you username but have forgotten your password, then follows the instructions on the PaDS login page.

How does PEP use your contact information?

PEP uses these details for PEP order maintenance, renewals, and the communication of news about PEP.

To whom is your contact information disclosed?

Your contact details will be known to all PaDS users. This is a condition of ordering products from PEP. One advantage to you is that an update of your address by one organization allows an update for another. Your details will not be passed on to non-PaDS users.

How secure is my information?

PaDS users will ensure that your personal information is stored securely, using sufficient and up-to-date protection measures.

How can you contact us?

If you have a data protection inquiry, please contact support@p-e-p.org

How can I see what information you hold about me?

If you go to the PaDS website (by clicking here), you will be prompted for the personal user-identification code and password that PEP sent you. If you cannot find this or if you have forgotten your username and/or password, please email support@p-e-p.org and we will remind you. You will then be able to see exactly what personal data we hold and you will be able to modify it. If you wish, you can create a new username and password.

How can I find the latest version of this Policy?

This Data Protection Policy is available here on the PEP web site.

The Policy may also be updated from time to time. To view or obtain a copy of the latest version of this policy, please visit the websites above.